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Wednesday 20 November 2013

Don’t Do This Mistake #3

I have a problem, the system is down and I don’t know too much technical information about this system. I will try to solve it by myself; yes I will try many times to fix it. I am the manager and it is a weakness point if asked someone for help. Stop please you do a very costly mistake by trying to solve the problem without asking for help.

Some problems appears in the IT environment for the first time, don’t expect to know everything about everything in your IT environment, keep improving your skills by reading, asking and sharing knowledge to know more and being the manager doesn’t give you the power to solve all problems.

Once the problem appears do the right thing and seek help. The success key for the IT Manager is not know the correct answers; it’s being able to find them and implement a solution as quickly and cost effectively as possible. Don’t hesitate to ask the experts if it necessary.

Not asking for help is one of the biggest mistakes in the IT Managers life. It is not a weakness point of you if you asking someone for help. Asking for help gives you the opportunity to solve your problem faster and reduce the cost and time.

Why you should ask for help?

Many reasons to ask for help:

· Solving problems faster.

· Reduce the cost and time needed to solve the problem.

· Reduce the risk of trying solving the problem without prior knowledge about the solution.

· Improve the quality of IT services.



How to ask for help?

1- Persuading yourself that you need help by telling yourself you need help and what you need exactly from help.

2- Seek for one can help you and be positive with your helper, remember that it is not a reason to feel weak or stupid it is a sign of strength.

3- Understand your helper’s advice.

4- Say thanks for your helper’s.

5- Don’t afraid to ask for help again if needed.

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