I engaged to a new job 1 month
ago and the first thing I did is thinking about my mission, I read my job description
a lot and I reviewed the company mission, vision and values to create a
sentence collect all these information, my sentence is “Simplified IT
Management & Operations”.
When I looked to this sentence
many times I found it very hard to implement and we have to start inside the
company before we go outside, I spent a lot of time to set the market plan to
help the company to achieve this mission, but really I found it very
interesting mission and we can implement it easily.
Many of IT people thinking the
processes and procedures are developed to make the work more complex, in my
point of view is procedures and processes help us to simplify the work and help
us to automate the work specially those repeated tasks.
What is the simplification mean?
In my point view I see the
simplification is set of procedures, policies and procedures set to control and
organize the work and IT infrastructure and applications aligned with those
polices procedures and processes. Awareness is needed also to do the
simplification better.
Simplifying IT Management &
Operation gives the IT people the opportunity to focus on the business, you
need very good communication skills to contact with business, just keep in your
mind the business people is your customer and you have to keep them satisfied.